Privacy

 

At My Eco Box we respect your privacy and are committed to maintaining your trust. We do not share your information with other companies for marketing purposes.

This privacy policy details how, when and why we collect your information and how it is used. If you have any questions about this policy please get in touch.

Information we collect

Purchases

When you subscribe to My Eco Box or purchase a gift we collect your name, email address, phone number, postal address and credit card. This is to allow us to fulfil your order and communicate its status with you as well as any issues.

Mailing list

If you subscribe to our newsletter we will collect your name and email address. This allows us to update you on the things you have asked us to tell you about. We only collect this information if you have provided it voluntarily. We may also occasionally use this information to check you are satisfied with our products and services.

We use a third- party provider, Google, to store email addresses and we use Squarespace to deliver our newsletter. For further information please see their individual privacy policies.

You can unsubscribe to our newsletter at any time using the link at the bottom of the email.

We do not sell, trade or rent your details to other businesses or organisations.

Protecting your information

We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.

Access

You are entitled to view, amend or delete the personal information we hold about you. If you wish to do so please get in contact.


Cookies policy

About Cookies

As with most websites we use Cookies to collect information. Cookies are small text files which are placed onto your computer or devices with similar capability when you visit a website. They’re used to ‘remember’ your computer when you use the website again. Cookies let you navigate around websites efficiently, remember your preferences and generally improve your experience of using the website.

You can learn more about cookies at www.allaboutcookies.org.

Information collected by Cookies

The International Chamber of Commerce UK has developed classifications for cookies which explain more about the types of cookies we use, why we use them, and the functionality they provide.

Strictly Necessary Cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Performance Cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages.

These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Functionality Cookies

These cookies allow the website to remember choices you make (such as your user name, language or the
region you are in) and provide enhanced, more personal features.These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise.

They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Marketing Cookies

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns.

They are usually placed by advertising networks such as Facebook. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Disabling Cookies

If you want to disable cookies you need to change your website browser settings to reject cookies. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.